Lead Systems Engineer

Job Posting Title: Lead Systems Engineer Req ID: 10149559 Job Description: At Disney Experiences Technology, we design and deliver more than 400 digital and physical products that bring Disney stories to life in unexpected ways. From theme parks and resorts to cruise ships and beyond, our global team of technologists, designers, and innovators creates seamless, immersive experiences that delight millions of Guests and Cast Members around the world.  The Disney Signature Experiences team delivers innovative technology solutions across Disney Cruise Line, Disney Vacation Club, and our global tour businesses. We support Guest and Crew experiences at sea, enable commercial growth through digital platforms, and lead the segment’s data strategy. With a strong focus on reliability, scalability, and strategic expansion, we build the systems that support immersive experiences and unlock new opportunities for growth.  Disney Cruise Line – This role is on the Disney Cruise Line team, which delivers shipboard Guest and Crew systems, commercial platforms, web and app experiences, and infrastructure operations that support seamless journeys at sea.  The Role:  The Lead Systems Engineer on the DCL New Build Technology team provides technical leadership and oversight for the design, deployment, configuration, and support of enterprise infrastructure environments onboard Disney Cruise Line vessels and within New Build staging facilities. This role is responsible for the successful delivery and operational readiness of compute, storage, virtualization, backup, and supporting infrastructure platforms while ensuring high availability, security, and operational excellence. The Lead Systems Engineer serves as the primary escalation point for complex infrastructure issues, leads troubleshooting and root cause analysis efforts, coordinates vendor engagement, and partners extensively with Infrastructure Operations, shipside IT Operations, Network Engineering, Application Support teams, and other technology groups across the Disney Cruise Line organization. This position ensures that infrastructure platforms are engineered, deployed, and maintained according to enterprise standards with a strong focus on lifecycle management, resiliency, automation, security, and operational support. Responsibilities Provides lead level technical guidance to systems engineers and infrastructure specialists; guiding technical decision-making and engineering best practices Acts as the primary escalation point for complex compute, storage, virtualization, and infrastructure issues, leading troubleshooting efforts and root cause analysis activities. Establishes and maintains technical standards, operational procedures, and engineering best practices across server, storage, virtualization, backup, and infrastructure platforms. Leads infrastructure deployment activities for onboard datacenters, shoreside staging facilities, and new vessel construction projects. Coordinates…