Lead UX Designer

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Lead UX Designer to join us. We are seeking a Lead UX Designer for eMMA modernization MITDP project with Department of General Services, Office of Information Technology. The eMaryland Marketplace Advantage (“eMMA”) service was commissioned in 2018, and the Ivalua™ commercial Software-as-a-Service (SaaS) product was selected to be the underlying eProcurement technology platform. The Executive Order (EO) established a mandate to achieve specific efficiencies and advancements in all areas of procurement operations and small business participation. The State of Maryland seeks to implement a comprehensive eProcurement solution that supports transactional procurement needs and delivers planned advancements for statewide procurement operations. This role will ensure that technology solutions are designed around user needs, business outcomes, accessibility, and a consistent user experience. The Lead UX Designer will work closely with DGS OIT, business stakeholders, product owners, project managers, developers, DoIT, and implementation partners. The resource will establish and maintain UX standards and provide continuity for UX design decisions as the program evolves. Duties and Responsibilities: Lead UX strategy and design activities for the OIT program and related applications. Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation. Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points. Develop user journeys, personas, process flows, information architecture, wireframes, prototypes, and high-fidelity designs. Translate business and technical requirements into intuitive, accessible, and user-centered experiences. Facilitate design sessions with business users and technical teams to validate proposed solutions. Establish UX design standards and patterns that can be consistently applied across DGS applications. Ensure designs comply with ADA/accessibility requirements and applicable State of Maryland standards. Collaborate with product owners, business analysts, developers, architects, and project managers throughout the product lifecycle. Review vendor and implementation-partner deliverables to ensure UX requirements and design standards are met. Provide UX input into product roadmaps, solution decisions,…