Learning and Development Manager

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com .  DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.   Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.  As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.  Visit  dsv.com  and follow us on  LinkedIn  and  Facebook . Location: USA - Northlake, East Catherine Court  Division: Solutions  Job Posting Title: Learning and Development Manager - 127407  Time Type: Full Time POSITION SUMMARY   The Learning and Development Manager serves as a strategic technical partner within the Quality department, responsible for the evolution of the company’s digital learning ecosystem. This role focuses on the end-to-end lifecycle of technical training from the architectural development of the Learning Management System to the creation of high-impact, interactive instructional content.  A key priority for this position is the modernization of hundreds of Standard Work Instructions, transitioning them from static documents into engaging, multi-media learning modules that reduce human error and improve accuracy and employee retention. The Specialist acts as a regional consultant for site leadership, providing the technical training, data insights, and system support necessary to sustain rapid organizational growth while maintaining strict audit and compliance standards.  ESSENTIAL DUTIES AND RESPONSIBILITIES   Content Transformation: Contribute to the development of interactive content, training videos, and gamification modules to move from "read-only" instructions to engaging learning experiences.  LMS Administration: Manage daily system maintenance, troubleshoot directly with users, and implement the technical roadmap for LMS phase development.  Site Support & Training: Serve as a technical point of contact for sites, training site leadership on LMS management, and communicating on available metrics.  Document Alignment: Coordinate with the Quality team and Document Control to manage updates, edits, and sustainability requirements for hundreds of work instructions.  Compliance & Auditing: Conduct…