Live Ops Manager - MARVEL Strike Force

Scopely is looking for a Live Ops Manager to join our MARVEL Strike Force team in Canada on a remote basis or Mexico City on a hybrid basis. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. MARVEL Strike Force is Scopely's squad-based Hero Collector RPG, housing heroes and villains across the Marvel Universe. What You Will Do You will be the operational bridge between Live Ops strategy and high-quality in-game execution. You will gather requirements from the events and monetization teams, translate them into executable plans and configurable designs, and manage work across our Live Ops implementation partner. The role is accountable not only for accurate configuration, but also for ensuring that offers, events, milestones, and rewards remain complementary to the broader strategy and value proposition. Translate Strategy into Execution: Turn high-level designs for offers, events, milestones, rewards, and other Live Ops components into clear Jira tickets, configuration specifications, acceptance criteria, and implementation plans Manage the Implementation Partner: Prioritize, delegate, and track work across our Live Ops implementation partner, ensuring that owners, dependencies, timing, and escalation paths are clear Own Execution Readiness: Maintain a reliable view of upcoming launches, confirm that requirements and assets are complete, and drive issues to resolution before they create player-facing or business risk Provide Strategic and Value Quality Assurance: Review configured content for technical accuracy, player value, internal consistency, and alignment with the intended engagement and monetization strategy Coordinate Across Live Ops: Gather direction from events and monetization product managers, resolve conflicts across overlapping workstreams, and ensure that individual components reinforce the overall monthly plan Improve Operating Systems: Create and refine templates, checklists, documentation, and repeatable workflows that increase implementation speed, reduce errors, and make execution easier to scale Use Data to Inform Delivery: Use performance data and player segmentation to understand the intent behind requirements, validate implementation choices, and support post-launch reviews Accelerate Through Artificial Intelligence: Use artificial intelligence tools, including Codex and ChatGPT, to develop requirements, analyze data, create documentation, identify inconsistencies, and improve execution quality What We're Looking For 3+ years experience in live operations, product operations, production, product management, or a comparable execution-focused role in mobile or free-to-play…