Loan Operations Quality Control Analyst
Trustmark Bank · Pearl, MS, US · United States · On-site
Posted Sep 22, 2026
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Overview
The purpose of this job is to preemptively assess, analyze, and maintain loan quality through ensuring loan coding integrity via the following methods:
Verifying accuracy of loan coding and rate limits as dictated by state and federal regulations and bank policy
Utilizing existing system generated quality control reports and developing new and/or additional reports as required to ensure the integrity of the reported loan data
Identifying deficiencies, drawing conclusions, and working with management to identify and minimize problem areas by recommending the proper training requirements for associates
Assist with Sox, SBSF, CRA and HMDA audits
Responsibilities
Review and correct deficiencies in loan coding, billing, and payment allocations for loans noted on Maintenance Crosscheck and user written alert reports.
Examine all loans booked for accuracy of loan codes and loan compliance. Correct and track deficiencies.
Audit loans noted as exceptions by the Compliance Department during their ongoing reviews for accuracy of data for SBSF, CRA, and HMDA reporting. Respond as required, correct if needed and track deficiencies.
Audit loans noted as exceptions by Credit Administration during quarterly SOX audits and/or other reviews of loan codes. Respond as required, correct if needed and track deficiencies.
Draw conclusions based on loans monitored, deficiencies noted, and data tracked. Prepare monthly analysis for management including recommendation for improvement.
Specialized responsibilities/tasks assigned by management including but not limited to review of loans noted for deficiencies by regulatory authorities.
Perform additonal duties as assigned.
Qualifications
High School education/GED and five years job related experience in one or a combination of the following area:
Loan Coding
Loan Compliance -OR-
Two years college education and four years job related experience in one or a combination of the following areas:
Loan Coding
Loan Compliance
Extensive knowledge of loan compliance regulations
Extensive knowledge of loan coding requirements
Operational knowledge of loan structure parameters
Extensive knowledge of lending policies and procedures
General knowledge of loan accounting and impact of debits and credits
Ability to comprehend/articulate/communicate loan coding/structure requirements
Ability to work well under pressure and within tight deadlines
Time management principles to prioritize workload
Analytical/judgmental skills
Ability to work independently
Detail oriented with an emphasis on accuracy
Organizational skills
Research skills
Proficient in use of Excel including ability to develop in-depth spreadsheets
Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.
Note: This is a brief description of this position and is not limited to those described…