Logistics Operation Coordinator (AIR & Ocean Operations)

Logistics Operation Coordinator (AIR & Ocean Operations) Job Description 1. Position Overview The Mobile Business Unit supports the global distribution of Samsung mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air ) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to Samsung warehouses and ultimately to customers. This position requires hands-on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements. 2. Key Responsibilities 1) Planning & Scheduling Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations 2) Port & Terminal Coordination Gather departure information for containers and air cargo at ports, terminals, and airports. Monitor and confirm on-time departures from U.S. Ocean terminals and major airports. Coordinate terminal departure schedules with terminal operators and customs brokers. 3) Movement Monitoring Track ocean containers, rail intermodal units, and air shipments in real time. Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis. Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold). 6) Partner & Stakeholder Communication Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers. Handle claims, documentation, and issue escalations through phone, email, or virtual meetings. 7) Compliance & Documentation Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards. Maintain accurate records for audits and regulatory inspections. Perform other job-related duties as assigned. 8) Core Competencies Analytical Thinking: Translate large data sets into actionable insights. Problem Solving: Quickly identify root causes of operational issues and implement effective solutions. Communication: Communicate clearly and effectively with internal teams and external partners. Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail. Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment. 9) Air Export Responsibilities • Receive and validate Air Export shipping instructions (SI) from customers. • Coordinate booking with airlines and freight forwarders based on required transit time and cost. • Prepare and review MAWB, HAWB, commercial invoice, packing list, SLI and export declarations. • Coordinate TSA, IATA and dangerous goods…