Logistics Specialist

Schedule: Full Time Job Type: Hybrid Salary Type: Hourly Req #: 3465 About the Role Uber Freight is looking for Logistics Specialists to support dedicated customer accounts within our Managed Transportation organization. In this role, you will play a critical part in day-to-day transportation execution, helping ensure freight moves efficiently, service expectations are met, and customers receive a high level of operational support. This role is ideal for individuals who enjoy problem-solving, multitasking, working cross-functionally, and building strong relationships with carriers and customers. You will gain exposure to transportation management systems, shipment execution, carrier operations, and customer communication while working alongside a highly collaborative team. This position follows a hybrid work schedule (3 days in-office, 2 days remote) and is based out of our Rogers, AR office . Schedule: Multiple positions - 9:00 - 5:00PM/7:00 - 4:00PM OR 12:00 - 9:00PM or 1:00-10:00 PM What The Candidate Will Do Manage daily transportation execution activities for assigned customer accounts Utilize Uber Freight’s Transportation Management System (TMS) to support the full shipment lifecycle, including load building, tendering, tracking, and updates Coordinate with carriers, shippers, and receivers to ensure on-time pickup and delivery performance Monitor shipment activity and proactively resolve operational issues, delays, or service disruptions Support appointment scheduling and shipment visibility updates Communicate professionally with customers and internal stakeholders regarding shipment status and operational impacts Analyze shipment and carrier performance trends to identify opportunities for service improvement Leverage routing guides and spot market options to support effective freight coverage and transportation solutions Assist with resolving shipment data discrepancies and invoice-related issues within the TMS Document and follow customer-specific operational procedures and workflows Partner cross-functionally with internal operations, carrier management, and customer support teams to drive successful outcomes Basic Qualifications High school diploma or GED equivalent 1+ year of experience in transportation, logistics, supply chain, customer operations, or a related field OR Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related field Intermediate proficiency with Microsoft Office Suite or Google Workspace Preferred Qualifications 2+ year of experience in transportation, logistics, supply chain, customer operations, or a related field Bachelor’s degree in Supply Chain, Logistics, Transportation, Business, or a related field Experience working within a Transportation Management System (TMS) Advanced proficiency with Microsoft Office Suite or Google Workspace Experience working in a customer-focused operational environment Benefits &…