Systems Engineer

Overview Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service. Now is the best time to join Johnstone Supply . Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you. Responsibilities This position is responsible for delivering and supporting high quality, reliable and stable infrastructure technologies and security capabilities to Johnstone’s enterprise and e-business systems. Support · Documents and maintains all support procedures and provides training to level 1 and 2 support resources as needed. · Manages and monitors the health and performance of hosting environments to ensure efficient and cost-effective delivery of hosted services. · Works closely with vendor support to remediate issues in a timely fashion. · Provides 3rd level support as needed and serves as a go-to knowledge resource for hosting platforms. Infrastructure · Planning, designing, evaluating, testing and integrating of system infrastructure. · Define and maintain standards related to the delivery of hosting platforms and hosted services. · Proactively review existing hardware, software, and services to recommend areas for improvement. · Ensure the highest levels of systems and infrastructure availability by proactively monitoring all systems and infrastructure. Systems Administration · Develop and maintain security, backup, and redundancy strategies for hosting platforms. · Maintain Linux systems to include, build, test, deploy and update/patch. · Define and maintain standards related to the configuration and delivery of hosting platforms. · Develop and recommend automation tools and methodologies designed to deliver and maintain hosting platforms and associated services. · Troubleshooting and remediation, ensuring successful project implementation and performing post project support as needed. Security · Ensures application and infrastructure architectural solutions are stable, secure and compliant with company standards and practices as well as legal/regulatory requirements. · Secures system by developing system access and monitoring control to identify possible intrusions. General · Researches and recommends innovation in order to help the business grow. · Coach and mentor team members in order to develop effective team performance aligned with the goals of…