Mail Room

Job Title: Healthcare Digital Mailroom Specialist   Job Type: Full Time - In office Chico- 265 Airpark Blvd., Suite 100 CA FLSA Status:  Non-Exempt/Hourly  Grade: H  Function/Department: Health Plan and Healthcare Services  Reporting to: Team Lead - Operations  Pay: $18.50  Role Description:  The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment.  This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.   Roles & Responsibilities    Identify and coordinate mail according to guidelines.  Maintain high level of quality production, meeting hourly KPI’s.  Perform electronic indexing.  Scan processed documents.  Create and validate envelope tracking and barcodes.  Provide outbound customer service.  Perform other duties as assigned.   Expected/Key Results   Complete tasks in accordance with metric guidelines   Qualifications  The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.  Education               High school diploma or equivalent required    Work Experience   1-2 years data entry and/or processing experience preferred   Competencies & Skills   Ability to type 35-40wpm, with 95% accuracy  Basic computer literacy or ability to quickly learn  Ability to work in a high-volume, fast-paced work environment   Excellent verbal and written communication skills  Excellent attention to detail  Ability to maintain high levels of confidentiality  Ability to work independently with limited supervision  Ability to effectively prioritize and multi-task   Additional Qualifications   Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings and weekends  Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements  Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test  Work Environment  The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   This position may work remotely from home or onsite, exposed to moderate noise typical of a mailroom environment.  Physical Demands  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable…