Maintenance Manager (High-Rise)

Job Overview The Maintenance Manager is responsible for the effective daily leadership and administration of the onsite maintenance team with the objectives of safely, efficiently, and effectively operating machinery and systems. The Maintenance Manager must ensure the highest level of professionalism while meeting/exceeding the needs of the residents and ownership and a commitment to achieving the goal of 100% uptime and customer satisfaction throughout the maintenance team. This position will travel regularly between multiple communities. Key Responsibilities Provide Class “A” customer service – Building a good rapport with residents and going above and beyond whenever possible Effectively manage assigned staff to include activities such as assigning work, providing supervision and direction as needed Ensure prompt and efficient service by the maintenance team members Partner with Property Manager to adhere to budgets, forecast budgets and financial reviews Develop multi-year capital project plans and manage the process to complete the capital projects Oversees the condition and preventive maintenance programs of key asset systems; HVAC systems, fire protection, sprinkler suppression, retail kitchen hood systems, plumbing – sewer mains/ structural building plumbing, sump pumps, vertical transportation, electrical switchgear distribution, natural gas generators and ATS configuration and testing requirements etc. Responsible for renovations and various aspects of new construction Participates in annual budget planning and provides input to vendor selection Perform regular site inspections to assess physical property condition, compliance and overall administration Ensure apartment turn overs and work orders are completed in a timely fashion Oversee the activities of contractors working within the building. Identify safety hazards within the building and incorporate the remediation of such hazards to ensure that the building’s staff and occupants work in a safe environment Ensure compliance with all regulatory laws and guidelines are met as they relate to the operation of the building’s infrastructure Maintain all infrastructure and compliance documentation for the building including up-to-date building drawings and single lines as well as documentation mandated for maintaining regulatory compliance with Federal, State or Local law Perform other duties as assigned Qualifications High School Diploma Current Driver's License EPA Section 608 Universal Certification Master of Electrician and Plumbing preferred At least 10 years of Residential maintenance experience At least 8 years building facilities operation experience in a luxury apartment Minimum of 5 years supervisory experience as senior engineer/technician or equivalent position in facilities management Building automation systems experience required Proven experience providing excellent customer service Extensive knowledge of…