Maintenance Technician II

Unlock the Power of You At Invitation Homes, our associates are the foundation of our success. We connect your work to real impact, invest in your growth, and welcome you to feel at home — because care isn't just something we say, it's something you experience. Invitation Homes owns and operates homes in great neighborhoods across 16 top U.S. markets. We continue to innovate with smart home technology, an industry-leading maintenance app, and other lifestyle-enhancing services that make leasing easier than owning. Our market teams — Leasing, Property Management, and Rehab, Turns & Maintenance — work together to deliver excellent resident experiences and maintain high-quality homes. Every associate plays a meaningful role in that mission. Your Role on the Team As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks: Completing maintenance service requests across multiple trades Providing excellent customer service and promoting a quality living experience for all residents Perform required work while demonstrating respect for resident’s home Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs Complete the associated checklist for each visit within its respective mobile app platform. At the completion of the visit, schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations. ( https://www.invitationhomes.com/resident-responsibilities ) Educating residents on the functional systems of their rental home Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention Reviewing and using Technician-specific reports to find opportunities for improvement Performing repairs in vacant properties while they are on-the-market or during the turn process Properly using and caring for company-supplied tools, materials, and vehicles On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit Adhere to all Invitation Homes safety guidelines Performing other duties as assigned Your Experience Includes High School diploma or equivalent 2-5+ years’ proven experience in residential repairs and maintenance, other building maintenance or related experience OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)  The following certifications are a plus: EPA Certification: Type I, Type II, and/or EPA Universal HVAC Certification CPO certification (pool) …