Managed Services Information Security Analyst

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Information Security Analyst is a seasoned subject matter expert, responsible for working with security tools and other security teams to monitor, analyze, interpret and report on the incoming client data for the purpose of delivering security information and recommendations to the clients, enabling the organization to deliver the contracted security services. This role includes performing tasks such as security incident detection and response, security event reporting, threat hunting, content maintenance (tuning) and interacting with clients to ensure their understanding of the information generated, recommending client system changes as well as answering security related queries from the clients. Key responsibilities: Works as part of a global Cyber Defense Centre (CDC) team that works 24/7 on rotational shifts. Works with client stakeholders and relevant internal teams to tune the MSSP platform and client SIEM to enable more efficient detection, analysis and reporting. Monitors security tools to review and analyze security logs from client environments. Generates continuous improvement ideas for supported security tools/technologies, to enable improvements to the company services, employee experience and client experience. Adheres to SOPs, customer Run Books and standard processes to ensure a globally consistent delivery whilst also proposing changes and improvements to these standards. Utilizes and documents best practices and amends existing documentation as required. Identifies opportunities to make automations which will help the clients and security delivery teams. Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics., Utilizes a broad range of skills in LAN technologies, Windows and Linux O/S’s, and general security infrastructure. Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as and when required. Performs defined tasks to inform and monitor service delivery against service level agreements and maintain records of relevant information. Undertakes threat hunting activities across both individual client estates, as well as cross client hunting. Manages unresolved incidents and follows up until incidents are resolved. Works closely with client delivery teams to support their activities related to client delivery. Cooperates closely with colleagues to share knowledge and build a cohesive and effective team environment, benefiting the individual, the…