Manager, Denials Management

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.  We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.   JOB SUMMARY: The Manager of Denial Management will maintain a high level of client satisfaction by serving as the primary point of contact for denial related activities for assigned clients. The Manager will participate actively in implementation activities and manage the denial delivery process and denial team for the clients utilizing this service. ESSENTIAL DUTIES AND RESPONSIBILITIES:  Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. This is a REMOTE position within the US only. TRAVEL:  Estimated to be 15%-25% Manages the client service level agreement metrics including denial delivery expectations with turnaround timeframe.    Drives monthly client meetings via phone or in person in order to ensure a proactive feedback loop across the team  Communicates regularly with all key members of the CorroHealth team to meet client needs as well as corporate objectives   Maintain awareness and knowledge of client satisfaction levels  Monitor on-going progress and success of each client utilizing various matrix   Identify and participate in resolution of client problems or issues in a timely manner  Provide periodic status reports to CorroHealth leadership teams regarding client status  Meet with clients (at a minimum) on a monthly basis to review monthly reporting package and discuss any operational issues  Develop and present executive level reporting package on a quarterly basis  Manage a team of 3+ direct reports, including performance reviews, employee development and disciplinary action as necessary   Work with client point(s) of contact in resolution of all coding and charge capture related issues  Work in collaboration with Quality Assurance teams regarding all coding quality issues.   Collaborate with team to improve existing products and services  Collaborate with team to develop new products and services  Assist direct reports with accurate application of diagnosis and procedure codes utilizing ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS  Provide and/or aid direct reports with interpretation of coding guidelines…