Manager - Digital Learning & AI Solutions

Help Manufacturers Learn, Improve, and Transform At Factory Advisors, we help manufacturers solve real operational challenges. Our team partners with industrial organizations across North America to improve productivity, develop frontline talent, and accelerate operational performance through practical solutions—not theoretical consulting. As our digital capabilities continue to grow, we're expanding how we support clients through AI-enabled learning, digital work instructions, microlearning, and connected worker technologies. We're looking for someone who enjoys bringing people, technology, and manufacturing together. If you enjoy leading projects, improving learning experiences, working with clients, and implementing digital solutions that make a measurable impact, we'd love to meet you. About the Role As the Manager – Digital Learning & AI Solutions, you'll help manufacturing clients successfully implement digital learning and workforce enablement solutions. You'll manage implementation projects, collaborate with manufacturing leaders, help create engaging learning content, and support adoption of Factory Advisors' growing portfolio of AI-enabled tools. This is a highly collaborative role that works across consulting, software development, instructional design, AI, and client operations. No two projects are exactly alike—which makes the role both challenging and rewarding. What You'll Do Lead Client Implementations · Manage multiple client implementation projects from kickoff through successful adoption. · Coordinate project schedules, deliverables, risks, and client communications. · Facilitate discovery sessions to understand operational challenges and identify opportunities for digital learning and workforce improvement. · Build strong relationships with plant leadership, operations, engineering, HR, and project stakeholders. · Provide regular project updates and implementation recommendations. Create Digital Learning Experiences · Develop engaging digital learning content, microlearning modules, work instructions, job aids, and workforce resources. · Configure and administer Learning Management Systems (LMS) and digital learning platforms. · Collaborate with subject matter experts to translate operational knowledge into effective learning experiences. · Continuously improve learning content based on user feedback and client needs. Support AI & Digital Solutions · Help implement Factory Advisors' Approachable AI platform and other AI-enabled workforce solutions. · Support deployment of digital work instructions, knowledge assistants, skills assessments, and connected worker applications. · Partner with software developers and technical specialists to configure and launch client solutions. · Help clients successfully adopt new technologies through practical change management and user support. Contribute to Our Growing Practice · Develop reusable templates, implementation guides, and best practices. · Share ideas…