Manager, Facilities

About Athena At Athena, we empower possibility through transformative delegation. We pair exceptional Executive Assistants with driven clients and support both with world-class systems and AI-enabled tools. The result is greater leverage, more time, and meaningful impact. We are on a mission to build the best delegation and agentic automation platform in the world—where Human + AI collaboration unlocks new levels of productivity and scale. Position Overview The Facilities Manager is responsible for leading the day-to-day operations of Facilities, Office Services, and Workplace Experience for assigned office locations. This role ensures that all workplaces are safe, compliant, operationally efficient, cost-effective, and designed to deliver an exceptional employee experience. The Facilities Manager serves as the primary site leader for workplace operations and partners closely with Security, Housekeeping, IT, HR, Finance, Procurement, Legal and business leaders to support organizational growth, operational readiness, and employee engagement.   This position requires a proactive leader capable of balancing strategic planning with operational execution while continuously driving service excellence, workplace innovation, and cost efficiency. Key Responsibilities 1. Facilities Operations Management (Hard Services) Lead all aspects of daily facilities operations to ensure business continuity and uninterrupted workplace services. Responsibilities include: Oversee daily building operations across assigned offices. Ensure all building systems remain fully operational, including: HVAC Electrical systems Lighting Plumbing Fire Protection Systems Generator Set UPS Systems Elevators CCTV Access Control and Systems Mechanical Equipment Develop and execute Preventive Maintenance (PM) schedules with a 52 week calendar. Ensure timely completion of Corrective Maintenance (CM). Conduct routine facility inspections and operational audits. Maintain facility appearance and housekeeping standards. Ensure workplace readiness before business operations each day. Monitor equipment lifecycle and replacement planning. Maintain accurate facility documentation and maintenance records. 2. Office Services Management (Soft Services) Provide seamless operational support that enables employees to perform efficiently and ensure all office services meet agreed service levels while maintaining exceptional customer service. Reception Services Visitor Management Mailroom / Logistics / Courier Operations Shipping & Receiving Office Supplies Pantry Operations Cleaning Services Waste Management Workspace Reservations Office Utilization Storage Rooms Office Assets Management Parking Management 3. Workplace Experience Champion a workplace culture that enhances employee satisfaction and productivity. Responsibilities include: Working closely with the…