Manager, Human Resources

Manager, HR Consulting Services Company: XpanseHR Department: HR Consulting Services Reports To: Director, Operations & Strategic Initiatives Employment Type: Full-Time Location: Hybrid/Client-facing, with periodic travel to client locations About XpanseHR XpanseHR partners with organizations to deliver practical, strategic, and people-centered HR solutions. We support clients through outsourced HR services, project-based HR engagements, compliance guidance, talent initiatives, organizational development, and hands-on HR leadership. We are seeking a Manager, HR Consulting Services who can lead people, manage client delivery, strengthen internal operations, and help ensure our clients receive excellent, timely, and high-impact support. This is a key leadership role for someone who understands HR deeply, enjoys consulting with business leaders, and can bring structure, accountability, and calm execution to a fast-moving professional services environment. About the Role The Manager, HR Consulting Services will oversee the delivery of outsourced and project-based HR services across a portfolio of client organizations. This person will manage and support HR professionals, monitor client engagement progress, ensure work is completed on time and within scope, and serve as a trusted advisor to client leaders. This role sits at the intersection of HR expertise, client service, team leadership, and business operations. The right person will be able to zoom in on HR technical issues when needed, but also zoom out to manage workflow, priorities, service standards, client expectations, and team performance. Simply put: this person helps make sure the work gets done well, the team is supported, and the client experience is excellent. What You’ll Do Lead Client Service Delivery You will oversee HR engagements and help ensure clients receive high-quality, responsive, and practical HR support. Responsibilities include: Managing a portfolio of client engagements to ensure objectives are met on time, within scope, and with excellence. Advising client leadership on HR strategy, employee relations, compliance, talent management, performance management, and organizational effectiveness. Building strong client relationships that support satisfaction, retention, and long-term partnership. Monitoring engagement progress, identifying risks or service gaps, and taking corrective action before issues become problems. Ensuring service delivery is organized, consistent, and aligned with XpanseHR standards. Lead and Develop the HR Delivery Team You will provide leadership, coaching, and structure for HR professionals supporting client work. Responsibilities include: Mentoring and guiding HR team members to support collaboration, accountability, and professional growth. Aligning team resources with client needs and business priorities. Monitoring workload, capacity, and performance across engagements. Supporting knowledge-sharing…