Manager, Identity Fraud Strategy

The Manager, Identity Fraud Strategy owns the design and continuous optimization of Avant’s identity verification and authentication strategies. This role balances two competing priorities: minimizing fraud losses and reducing unnecessary friction in the customer experience. You will lead a team of fraud analytics professionals, partner closely with Avant’s Customer Identity and Access Management (CIAM) team, and serve as the strategic owner of identity proofing, account authentication, and account-takeover prevention.   What you’ll do at Avant: Identity Verification Strategy Design and optimize risk-based identity verification workflows using data-driven decisioning to balance approval rates, customer friction, and fraud loss. Evaluate and integrate third-party identity verification vendors; manage ongoing vendor performance, contracts, and roadmaps. Define and track key performance metrics (e.g., verification pass rates, false-positive rates, step-up conversion) to measure strategy effectiveness. Authentication & Account-Takeover Prevention Partner with Avant’s CIAM team to develop and refine account authentication policies, including multi-factor authentication, device trust, and step-up challenges. Build and maintain monitoring frameworks to detect account-takeover attempts in real time; design escalation workflows and automated controls to mitigate identified threats. Provide strategic recommendations on authentication controls, balancing security posture with customer experience. Analytics, Reporting & Controls Build and maintain reporting dashboards that monitor control-system effectiveness, fraud trends, and customer-impact metrics. Conduct regular analyses to identify emerging vulnerabilities and recommend tuning adjustments to verification and authentication controls. Develop business cases for new initiatives, including cost-benefit analyses, projected ROI, and implementation roadmaps. Team Leadership & Stakeholder Management Manage and develop a team of fraud analytics professionals; set priorities, coach team members, and drive a culture of continuous improvement. Develop strategic roadmaps for digital identity solutions and the integration of CIAM services across the organization. Collaborate cross-functionally with Engineering, Product, Compliance, and Risk teams to align fraud strategy with broader company objectives. Why you’re at fit at Avant: Bachelor’s degree in a quantitative field (e.g., Statistics, Computer Science, Economics, Engineering) or equivalent experience. 7+ years of progressive experience in risk and or fraud analytics Experience leading and developing analytics teams, with strong coaching and performance-management skills. Strong analytical and data-storytelling skills; proficiency with SQL and at least one analytics/visualization tool (e.g., Python, Tableau, Looker). Excellent communication and stakeholder-management skills; ability to translate…