Manager-Payroll

Join our team and what we'll accomplish together The Payroll Manager is responsible for leading national payroll operations, strategy, and compliance for over 25,000 employees across Canada. This role oversees the accurate, timely, and compliant delivery of multi-province biweekly and monthly payrolls, manages payroll system enhancements, and leads a dedicated team of payroll professionals. The Payroll Manager serves as a technical subject matter expert and trusted advisor to People & Culture, Finance, and executive leadership, ensuring alignment with federal and provincial regulations, risk & compliance, and corporate objectives. What you'll do Payroll Operations & Execution Lead and oversee full-cycle biweekly and monthly payroll processing for 25,000 salaried and hourly team members across all Canadian provinces and territories Ensure 100% accuracy and timeliness of payroll calculations, deductions, garnishments, taxable benefits, and expense reimbursements Manage payroll financial processes, including general ledger postings, journal entries, payroll accruals, account reconciliations, and wire transfers Oversee year-end processing, including T4/T4A and RL-1 preparation, filing, and distribution, as well as PIER report resolutions Compliance, Audit & Risk Management Ensure strict adherence to Canadian federal and provincial employment standards, tax legislation, Canada Revenue Agency (CRA) guidelines, and Revenu Québec (MRQ) regulations Maintain and enforce robust internal controls to comply with corporate governance and audit requirements Serve as the primary liaison for internal, external, and government regulatory audits, preparing required documentation and reports Monitor evolving payroll laws and regulations across Canada, proactively implementing required process or system updates Team Leadership & Talent Development Provide direct leadership, mentoring, and performance management for a team of payroll specialists and advisors Foster a culture of continuous learning, service excellence, and cross-functional collaboration within the payroll team Establish operational KPIs and benchmarks to monitor payroll accuracy, inquiry response times, and processing efficiency Systems, Strategy & Process Optimization Drive continuous process improvement and automation initiatives to simplify payroll workflows and enhance data integrity Serve as the functional/business lead for enterprise payroll software and HRIS modules (e.g., SAP SuccessFactors / ECP / SAP Payroll) Partner with IT, HR Operations, and Finance teams to test, configure, and implement payroll system upgrades, interfaces, and tools Stakeholder Partnership & Advisory Act as the primary technical resource and advisor on complex payroll matters for P & C Business Partners, Finance, Total Rewards, and Legal Manage escalated payroll inquiries and complex compensation scenarios with high confidentiality, discretion, and customer…