Manager, Product Training

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Manager – Product Training, WPP Data & Technology Solutions WHO WE ARE LOOKING FOR The Manager, Product Training, will be responsible for creating, executing and ongoing development of training curricula and learning content across the assigned proprietary product applications within WPP Open. They will ensure all hands-on users of the applications are well-equipped to utilize our products to their full potential, leading to increased adoption. The role will report to the Director, Product Training and will work in partnership with Product Owners, Product Enablement and other functions across Data & Technology Solutions. WHAT WILL YOU DO? Collaborate with SMEs to ensure a deep understanding of product functionality, features, and benefits. Translate product knowledge into engaging learning systems using proven adult learning theory and training design methodologies. Represent Product Training within product release meetings and ensure training content is updated in line with product developments. Use WPP Open data points as they become available to measure training effectiveness and plan improvements to materials in response. Work with the Product Enablement and Go To Marketing teams on supporting materials and communication strategies to equip users with the knowledge and skills to leverage product capabilities e ff ectively. Proactively keep up to date with the latest research on customer education and marketing and bring forth ideas and recommendations as to their application. WHAT WILL YOU NEED? Experience in either advertising/marketing or working on a software product. Substantial experience with content design, curriculum development and delivery, and program coordination, with a proven ability to drive tangible end user adoption. Solid understanding of adult learning principles, modern training techniques and training measurement frameworks. Exceptional communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical audiences. Proven experience in designing self-paced learning. Experience with Articulate,…