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Member of Technical Staff, Intern

Rootly · Canada - Remote · Hybrid

Posted Aug 14, 2026

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About Rootly At Rootly , we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together. Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2 . Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog . About Rootly AI Labs Rootly AI Labs is a fellow-led research and open-source team exploring how AI can make complex systems more reliable and the people operating them more effective. We build benchmarks, prototypes, and practical tools that test frontier models against real reliability challenges, from incident response and on-call health to agent behaviour under pressure. We work in public, move quickly from ideas to experiments, and share what we learn with the broader engineering community. Our goal is to turn promising AI research into useful, trustworthy systems while keeping human judgment at the centre. Work from Rootly AI Labs has been presented at NeurIPS, ACL, ICML, and Meta's AI Ops Conference. The Labs brings together researchers, operators, and builders from across the industry, with support from AWS, Google DeepMind, Anthropic, and Zalando. About the Role You will manage SRE Skills Bench, Rootly AI Labs' open-source benchmark for measuring how well AI models handle real-world reliability engineering tasks. You will help move the project from research questions to public releases. This includes designing realistic SRE scenarios, expanding the evaluation dataset, running model evaluations, improving the benchmark infrastructure, and sharing the findings with the AI and reliability communities. The role combines applied AI research, technical project management, community building, and public communication. You will report directly to the Head of Rootly AI Labs and work closely with fellows, researchers, and engineers across the community. What You'll Do Participate in shaping the roadmap and research questions for SRE Skills Bench. …