Member Support Consultant | Sylvania (part-time)

Turn Conversations into Confidence; Inspire People to Move and Put Their Fitness First   The Opportunity   At Fitness First , our Member Support Consultants (MSCs) are the heartbeat of the club. They’re the first people our members meet, the ones who spark motivation, build confidence and help people take the first step toward becoming stronger, healthier versions of themselves.  Every day brings new conversations, new goals and new opportunities to make an impact. In this role, you’ll drive membership growth through proactive outreach, connecting with people in the community, and inspiring them to start their fitness journey.  You’ll turn interest into action — introducing people to the club, helping them discover what they’re capable of and showing them how Fitness First can support their goals. At the same time, you’ll build strong relationships with existing members, delivering exceptional service and creating positive experiences that keep them motivated and engaged.  If you’re energised by people, driven by results and love seeing someone discover their potential, this is a role where your impact will be felt every single day.  As an MSC at Fitness First, your impact is felt every day; through the members you support, the community you build, and the results you help deliver.  Responsibilities:    Proactively contribute to club sales budget utilising sales promotions and referrals campaigns   Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities   Achieving the required number of lead contacts via telephone to maximise sales opportunities   Providing sales presentations and tours to prospective members   Creating great member journeys via positive and personalised interactions   Achieving successful outcomes to enquiries   Opening and closing the club as per the club roster   Active involvement in member retention programs, inspiring members to continue their fitness journey   Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience   Requirements:    Current First Aid & CPR certificate.   A problem-solving mindset - you can provide solutions that meet the needs of our potential members   A gift for communication - you can talk to anyone with ease, and inspire them to take action   Drive - you are goal-focused and continuously looking for new ways to excel yourself   A team player - you can rally through the hard times and celebrate personal and team success   Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals  What we can offer you:  A career in fitness is anything but ordinary. At Fitness First, the work you do every day has real impact - helping people feel stronger,…