Menu Operations Assistant

Position Summary The Menu Operations Assistant supports the successful launch and ongoing operation of new and existing products by coordinating product materials, inventory orders, promotional materials, and import-related activities. This position works closely with the Operations, R&D, Logistics, Procurement, manufacturing facilities, and Korea Headquarters teams to ensure that all required materials are ordered, shipped, and delivered to stores across the West, Central, and East regions on time. The primary responsibility of this role is to monitor the entire ordering and distribution process, identify potential issues, and help ensu re uninterrupted product execution at the store level. Key Responsibilities Product Code and System Management Create and maintain product, ingredient, packaging, and promotional material codes in SAP and GFIMS. Ensure that all required item codes are created accurately and completed before product launches and order placement. Review and maintain product master data, including item descriptions, units of measure, pricing, vendor information, and regional availability. Monitor code activation and system availability to ensure that regional warehouses and stores can place and process orders without delays. Troubleshoot code-related issues and follow up with the appropriate teams to prevent disruptions to ordering, distribution, or store operations. Maintain accurate records of newly created, updated, and discontinued item codes. Product Material Ordering and Distribution Coordinate orders for ingredients, packaging, and other materials required for product launches and ongoing product operations. Place material orders with the appropriate logistics teams for the West, Central, and East regions. Ensure that order quantities and delivery schedules are properly aligned by region and store. Track order status, shipment progress, warehouse allocation, and store delivery. Monitor outbound shipment data and proactively identify potential shortages or delays. Follow up with relevant teams to resolve ordering, inventory, or delivery issues that may affect store operations. Product Forecasting and Inventory Planning Work closely with Product Planning team members to develop product sales projections and determine required material quantities. Collect and review store counts, regional allocation plans, inventory levels, loading information, lead times, and delivery schedules. Translate approved projections into regional warehouse orders. Monitor actual shipments and inventory usage against projections and provide timely updates to the Product Planning team. Support adjustments to order quantities and allocation plans based on sales performance, inventory status, and operational needs. Import and Korea Headquarters Coordination Work closely with Korea Headquarters on imported products, ingredients, packaging materials, and other product-related items. Communicate key…