Microsoft Dynamics 365 System Administrator

Essential Duties and Responsibilities Dynamics 365 Administration and Reliability · Administer Dynamics 365 Finance, Supply Chain Management, and Warehouse Management configurations, workflows, system parameters, and approved application settings. · Monitor application health, batch jobs, recurring processes, and system performance; investigate failures and coordinate timely resolution. · Manage incidents and service requests, prioritize issues based on operational impact, and communicate status and resolution to affected teams. · Coordinate updates, releases, environment refreshes, and deployments with IT and implementation partners; maintain change records, test results, and recovery plans. · Manage configuration changes across development, test, and production environments using documented approval and release procedures. Warehouse and Inventory Systems Support · Support receiving, putaway, replenishment, inventory transfers, cycle counting, picking, packing, and shipping processes in Dynamics 365. · Support order planning, wave processing, order release, warehouse work creation, and mobile device workflows in partnership with warehouse operations. · Maintain approved warehouse setup, including locations, location directives, work templates, wave templates, item tracking, and inventory status controls. Requirements Required Qualifications · Bachelor’s degree in Information Systems, Computer Science, Supply Chain Management, Business Administration, or a related field; an equivalent combination of education and relevant experience may be considered. · At least three years of hands-on experience administering or supporting Microsoft Dynamics 365 Finance and Operations applications, with demonstrated Supply Chain Management and Warehouse Management experience. · Experience supporting warehouse or distribution operations and business users in a multi-site environment. · Experience managing application security, user permissions, configurations, incidents, and controlled system changes. · Experience supporting ERP implementations, upgrades, functional testing, and user acceptance testing. · Working knowledge of inventory transactions, warehouse workflows, order fulfillment, and lot or batch traceability. · Experience with Dynamics 365 data management tools and business application integrations; ability to investigate data and interface errors. · Strong Excel skills and familiarity with Power BI, Power Apps, Power Automate, and Microsoft collaboration tools. · Strong analytical, documentation, communication, and organizational skills; ability to explain technical issues to business users and manage competing priorities. Preferred Qualifications · Relevant Microsoft certifications in Dynamics 365 Supply Chain Management, Finance, or Power Platform. · Experience supporting food distribution, consumer packaged goods, third-party warehousing, or regulated inventory environments. · Experience supporting USDA programs,…