Mid-Level AI Platform Engineer — SAIQ

Build the Future with AspenView Technology Partners At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries. Build the Future with AspenView Technology Partners At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries. Why Join AspenView? At AspenView, we’re more than a nearshore IT partner—we’re a people-first, purpose-driven company that believes great culture drives great outcomes. We’re passionate about connecting talent and technology to deliver measurable value for clients—and meaningful career paths for our people. Here’s what you can expect: Competitive base Flexible work model: hybrid, remote, or in-office Real growth opportunities and leadership visibility Inclusive, respectful culture that blends U.S. innovation with Colombian heart A company that listens, invests in you, and celebrates wins together About the Role We're looking for a Mid-Level AI Platform Engineer to support one of our strategic clients — a fast-moving, AI-native SaaS platform serving enterprise sales organizations. The platform runs multi-agent research and qualification workflows against public and proprietary data, delivering cited, auditable account briefs, stakeholder maps, and recommended actions directly inside the seller's CRM. It is multi-tenant, exposes an MCP server for external AI assistants to query, and is in live production use with enterprise customers. This is a contract engagement (ongoing, with potential to extend or convert), fully remote within the United States, requiring overlap with US Eastern business hours. You'll report to the client's CTO & Co-Founder and work closely with two engineers, the Head of Product/Delivery, and the CSM team. This person sits between engineering leadership and the development team, owning the operational half of engineering — production issues, customer-reported bugs, incremental product enhancements, release hygiene, and QA discipline — so leadership can stay focused on long-term architecture and roadmap rather than day-to-day firefighting. What you will do: Production & Output Quality Own day-to-day production issue triage from the support channel through to resolution: reproduce, diagnose, fix, verify, and close the loop with whoever reported it. Own output quality of the multi-agent research and qualification pipelines — stale facts, unsupported claims, leaked model reasoning,…