Mortgage Processor
MCTCREDIT · Beaumont, Port Neches, TX, US · United States · On-site
Posted Sep 15, 2026
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Position Title: Mortgage Processor
Department: Real Estate
Classification: Non-Exempt
REPORTING RELATIONSHIPS
Position Reports To: Vice President of Real Estate
Positions Supervised: None
POSITION PURPOSE
Responsible for providing clerical support for all mortgage loan processing activities. Receives, evaluates, and reviews loan applications. Obtains and verifies necessary information and prepares documents needed for underwriting and closing of mortgage loans. Completes necessary reports, schedules closing appointments, and communicates loan status to all involved parties including buyer, seller, realtor, and title company representatives. Assists or refers members as necessary.
NATURE AND SCOPE
This position requires a high level of organizational skills to ensure the proper documentation of required information. Efficiency and accuracy, as well as professionalism in communication, are vital to the successful execution of this position.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for providing effective clerical support for all phases of mortgage loan activities.
a. Reviews new loan applications.
b. Prepares and issues conditional loan approvals for borrowers.
c. Orders appraisals, credit reports, and title reports. Logs dollar amounts received and verifies employment, salary, assets, and liabilities.
d. Resolves loan application problems. Assists applicants with addressing credit report problems, low appraisals, low salary levels, and high debt ratios.
e. Reviews information for completeness and accuracy. Clarifies missing or questionable information. Follows up with outside sources of outstanding documents. Ensures that all necessary items are available for underwriting. Tracks development of information to ensure compliance with underwriting guidelines. Resolves conditions of underwriting. Submits loans for final approval.
f. Communicates status of loans to buyer, seller, realtor, and title company.
g. Prepares files for closing. Checks current PR, appraisal, and interest rate lock. Obtains records for homeowner's insurance and flood certification.
h. Performs necessary post-closing conditions requirements.
i. Prepares miscellaneous correspondence and status reports.
2. Assumes responsibility for establishing and maintaining professional business relationships with members and mortgage professionals.
a. Resolves (or refers) requests and problems promptly and courteously. Answers member loan questions regarding applications in the process of approval.
b. Keeps members and realtors properly informed of Credit Union policies and procedures. Notifies members of additional information required.
c. Maintains and conveys the Credit Union's professional reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and communication with Credit Union personnel and with management.
a. Assists and supports…