MSU Field Technician - Chattanooga, TN

SUMMARY As a vital part of the Technology Services Division and the MSU Department, this position will provide support to the Technology Services Division. ESSENTIAL DUTIES AND RESPONSIBILITIES Must possess excellent communication skills to brief managers on installation progress, read blueprints, and follow instructions precisely. The MSU Field Technician is responsible for ensuring that all work duties within the Technical Team are coordinated properly and carried out according to established standards. Install, diagnose, troubleshoot, repair, and maintain mobile surveillance units, their wiring, and associated system components using basic hand tools (testers, toners, voltmeters, screwdrivers, pliers, etc.) and power tools (drills, cutters, grinders, etc.) Conducts site tours of client sites according to client contracts, policy, and procedures. Works closely with Management Staff to resolve immediate operational and/or safety concerns and participates in scheduling and operational programs as directed. Provide a detailed report of replacement parts needed for repairs. Determine material requirements and installation procedures to ensure the completion of projects. Receive work assignments from supervisor, collect tools and materials, and transport materials and tools to work site. Maintain a clean work and storage area. Comply with and adhere to all applicable policies and procedures. Help facilitate training for other employees where applicable. Driver's license requirement and ability or competency in towing trailers as needed. Perform other assigned duties. Complete assigned work orders Assist the Technology Services Division with product demonstration Willing to travel for TSD contracts SUPERVISORY RESPONSIBILITIES None COMPETENCY - To perform the job successfully, an individual should demonstrate the following competencies (minimum of 5): Oral Communication - speaks very clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in various meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Diversity- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity, Promotes a harassment- free environment; builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; inspires…