Multi-Line Claim Representative I

Overview Multi Line Claim Representative I Location: Scottsdale, AZ Schedule: 8:00 am-4:30 pm PST (Hybrid schedule after initial training) Salary Range: $45,000-$60,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. The Multi-Line Liability Claim Representative I is responsible for the investigation and adjustment of assigned multi-line liability claims. This position may be used as an advanced training position for future consideration for promotion to a Multi-Line Liability Claim Rep II or more senior level claim position. Accountable for the quality of claim services as perceived by CCMSI clients and within our corporate claim standards. Responsibilities Investigate and adjust multi-line liability claims in accordance with established claims handling procedures using CCMSI guidelines and direct supervision. Review medical, legal and miscellaneous invoices to determine if reasonable and related to the ongoing liability claims. Negotiate any disputed bills for resolution. Authorize and make payment of multi-line liability claims utilizing a claim payment program in accordance with industry standards and within settlement authority. Negotiate settlements with claimants and attorneys in accordance with client's authorization. Assist in selection and supervision of defense attorneys. Assess and monitor subrogation claims for resolution. Prepare reports detailing claims, payments and reserves. Provide reports and monitor files, as required by excess insurers. Compliance with Service Commitments as established by team. Delivery of quality claim service to clients. This is a full life‑cycle ML adjuster position within a TPA environment, and only candidates with proven Multi Line claims experience will be considered. Qualifications Required 3+ year’s multi-line claim experience or insurance related experience is required Experience handling Property Damage claims. Excellent verbal and written communication skills. Strong organizational, coordination, and prioritization abilities. Self-motivated with the ability to work independently and with minimal supervision. Demonstrates flexibility, initiative, and adaptability in a fast-paced, changing environment. Maintains a high level of discretion and confidentiality. Works effectively as a collaborative team member. Reliable and consistent attendance…