Network Operations Duty Manager

Airnorth is a leading regional airline operating scheduled passenger and charter services across Australia. We are committed to providing safe, reliable and efficient air services while living our values of Safety, Integrity, Passion, Teamwork and Progress. We are seeking an experienced and decisive Network Operations Duty Manager to lead our Network Operations Centre in Perth. About the role Reporting to the Chief Operating Officer, the Network Operations Duty Manager is responsible for overseeing Airnorth’s day-to-day flying operations and leading the Network Operations team. This is a hands-on operational leadership role with a strong focus on safety, regulatory compliance, on-time performance, disruption management, cost control and customer outcomes. The position also acts as the primary operational contact for Airnorth’s charter clients. The successful candidate will work predominantly Monday to Friday. However, flexibility is required to provide weekend coverage, work early starts or late finishes, and participate in an after-hours on-call arrangement where operationally required. Key responsibilities In this role, you will: Lead the daily operations of the Network Operations Centre. Coordinate operational responses to delays, disruptions and other unplanned events. Make timely operational decisions that balance safety, compliance, customer impact, operational integrity and cost. Lead, support and allocate work across the Network Operations team. Manage departmental rosters, leave, timesheets and staffing coverage. Provide relief coverage as a Network Operations Supervisor or Controller when required. Oversee crew rostering and ensure flights are appropriately crewed in accordance with regulatory, legislative and industrial requirements. Liaise with Flight Operations, Engineering, Maintenance Control, Ground Operations, Inflight Services, Commercial and other operational teams. Act as the primary operational contact for charter clients during business hours and while on call. Coordinate charter, wet lease and regular passenger transport operations from planning through to completion. Manage disruption recovery arrangements, including sub-charter and cross-hire aircraft when required. Maintain accurate operational information within AIMS, Envision and other relevant systems. Monitor on-time performance and lead initiatives to improve operational outcomes. Develop and maintain departmental manuals, procedures, training programs and charter briefings. Support employee recruitment, training, performance and probation processes. Manage departmental safety reports, hazards, investigations and audit actions. Monitor departmental costs, invoices and purchase orders in accordance with company requirements. About you To be successful in this position, you will have: Previous experience within airline operations, network operations or a comparable logistics environment. Demonstrated experience leading…