Northwoods Program Case Worker
Bhsn · Plattsburgh, NY, US · United States · On-site
Pay: USD 44,304 – 45,864 a year
Posted Sep 17, 2026
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A Spanish version of this position is available upon request La version de esta posicion esta disponible en Español si es requerida
BHSN, one of the fastest-growing organizations providing whole-person care in the region, is searching for passionate individuals to join our rapidly growing team!
Your role at BHSN:
To work collaboratively with the team to provide Northwoods BHSN ESSHI tenants with a wide range of supportive services to assist tenants in maintaining independent living in permanent, supportive mixed-housing setting. All shifts are “stay awake” shifts.
Work Schedule: Monday - Friday, 8:00am to 4:00pm
What your day might look like:
Independently manage a caseload of Northwood tenants to ensure services are provided timely and accurately documented.
Provide ongoing collaboration with the treatment team including internal and external support systems within the community to identify and coordinate needed resources to ensure resident needs are met including but not limited to benefit counseling, coordination of mental health/substance use/primary care services, obtaining funding, transportation, linkage to other services, care coordination and discharge planning
Provide rehabilitative tenancy support services, both in the office and in the tenant’s home, as outlined in OMH Supportive Housing Guidelines, and document all services accurately and timely to all Northwoods ESSHI tenants
Possibly facilitate staff meetings in the Supervisor’s absence
Submit receipts, check requests, and purchase order requests into Papersave
Track and submit data monthly for quality assurance purposes
Assist with on-boarding/training new team members
Assist with screening/admitting and discharging program participants
Coordinate and facilitate regular on-site or off-site activities for residents to promote well-being/stability/sense of community
Clerical – data entering, filing, etc.
Report facility/client maintenance concerns to the Northwoods Property Manager to ensure a safe living environment for program participants and act as a liaison between the tenant and the landlord to resolve housing issues quickly
Completes housing assessment and assists participants in developing individualized Housing Support Plans
Complete inspections of units to ensure the dwelling is safe and meets Housing Quality Standards (HQS)
Respond immediately to crises and offer intervention support in conjunction with BHSN Crisis and/or treatment team providers
Complete required trainings as assigned
Complies with BHSN and regulatory policies and procedures
Participate in staff meetings, as scheduled
Report on-site to other BHSN residential programs for support services and staff coverage as needed
Your skills and qualifications:
Associate degree in human services-related field required, OR
High School diploma and 3 years experience in the human services field required
Experience working with special needs populations.…