Office Coordinator

Overview Looking to TradeUP? At WeCare Heating, Plumbing & Electric , we’re a fast-growing home service company committed to delivering exceptional service and customer care to the communities of Pensacola. As we continue to expand, we're looking for a reliable and detail-oriented Office Administrator to help support daily operations and ensure our administrative functions run smoothly. DAY IN THE LIFE: The Office Administrator will play a critical role in supporting the administrative needs of our offices in Pensacola. This individual will assist with scheduling, customer service, data entry, and general office management, helping our team stay organized and efficient as we grow. Key Responsibilities: Manage daily administrative tasks and office operations for both locations Assist with scheduling service appointments and coordinating technician dispatch Provide excellent customer service via phone, email, and in-person Maintain organized records of customer accounts, invoices, and service history Process work orders, billing, and payments Support internal team with documentation, reports, and communication Ensure a clean, well-organized, and professional office environment Collaborate with field teams to ensure timely and accurate service delivery WHAT WE OFFER YOU: Robust benefits package – health, dental, vision insurance, 401k match, and more Earnings of $20-$25/hr AND paid weekly Paid Training, Paid Holidays, and PTO On-going training & development, & growth opportunities WHAT YOU NEED: Proven customer support experience or experience as a client service representative Have the determination to succeed and grow with the company Familiarity with CRM systems and practices preferred Have a clean driving record Be able to pass a drug test and background check