Office Manager for Student Care, Community Standards, and the Class Deans

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Office Manager for Student Care, Community Standards, and the Class Deans position. The Office Manager for Student Care, Community Standards, and the Class Deans is a full-time, year-round position. The expected salary range for this job opportunity is: $26 to $28.75 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information . Reporting to the Associate Dean of Students (“Associate Dean”}, the Office Manager for Student Care, Community Standards, and the Class Deans ("the Office Manager") coordinates and performs a wide variety of activities that increase efficiency, supports the work of the Care & Accountability and Class Dean Teams, and ensures the smooth operation of Student Care, Community Standards, and the Class Deans. This role is a full-time and year-round position. All members of the Division of Student Affairs are active members in fostering a diverse workforce, improving diverse student experiences, and participating in the College’s efforts to create a respectful, inclusive, and welcoming work environment. We welcome candidates who are active problem solvers, eager to improve the student experience, and curious about innovative solutions to both challenging and routine tasks. Summary of Responsibilities: Office Support ● Provides front-line customer service for Care and Accountability and the Class Deans. ● Serves as the primary receptionist for visitor greeting in the Converse 201 office. ● Greets and directs staff, faculty, students, service providers and other visitors, acting as a key information resource and facilitator of referrals to the appropriate persons/departments. ● Triages all incoming visitors to appropriate resources. ● Serves as the first point of contact for the Care & Accountability Team and Class Deans, frequently interacting with students, staff, faculty, and families in a fast-paced environment. ● Fosters a warm, inclusive, and professional office environment, acting as a key information resource and facilitator of referrals to the appropriate persons/departments. ● Answers and directs phone calls for Care and Accountability and Class Deans ● Relies upon good judgment to assess the urgency of requests and takes appropriate action, maintaining a…