Officer, Academic Registrar’s Group (ARG) Operations and Projects

Overview: RMIT Vietnam is looking for an ARG Operations & Projects Officer to support the delivery of Academic Registrar’s Group services, projects and events at the Hanoi campus. The role will coordinate local operations, administration, stakeholder communication and event logistics, while also supporting key initiatives such as graduation and scholarship ceremonies. WHY JOIN RMIT VIETNAM? At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment. Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile . WHAT WE OFFER Competitive remuneration VND package for Vietnamese candidates. 13th month Tet bonus Private Health insurance for you and your family, plus Personal Accident Insurance Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays) Professional development and career advancement Access to state-of-the-art facilities and resources A vibrant and diverse campus life and more!   POSITION SUMMARY The ARG Operations & Projects Officer – Hanoi provides operational and administrative support to enable the effective delivery of Academic Registrar’s Group (ARG) services, projects, and events at the Hanoi campus. The role supports the coordination of local ARG operations, including administrative processes, communications, and event logistics, ensuring activities are delivered efficiently and in alignment with established procedures. It contributes to the delivery of key ARG initiatives and institutional events, such as graduation and scholarship ceremonies, with a focus on location-based coordination and execution in Hanoi. Working under the direction of the Manager, ARG, and with day-to-day guidance from the ARG Coordinator, the position supports workflow coordination, information management, and stakeholder communication to ensure consistent and high-quality service delivery. During non-peak ARG periods, the role may provide cross-functional administrative support to Enrolments and Student Records activities in Hanoi, as agreed between relevant managers, while maintaining ARG as the primary function. The role contributes to continuous improvement by identifying operational inefficiencies and supporting enhancements to processes, systems, and ways of working to improve efficiency and service quality. Reporting line: Reports to: Manager, Academic Registrar’s Group Indirectly reports to: Coordinator, Academic Registrar’s Group (ARG) (for day-to-day operational direction and project coordination) Coordination Responsibilities May coordinate and provide day-to-day guidance to casual or temporary staff engaged for ARG activities and events in Hanoi. This does not include formal supervisory or people management responsibility. Key relationships: Academic…