Associate Manager - Workday Financials

At Kognitiv Inc., we’re redefining what it means to be a Workday partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, innovative thinking, and a people-first mindset to everything we do. We’re not just building better Workday solutions—we’re building a company where talented people thrive. Ready to do your best work? Join us. Associate Workday Financials Manager is a hybrid role with a blend of client management and consulting responsibilities. This role manages a portfolio of clients across various industries, ensuring client satisfaction standards are met. This role is also responsible for leading and deploying various Workday projects across different clients. Associate Managers are team players with a desire to grow into customer success, people manager, or business operations capacity. Responsibilities Manage a portfolio of Workday Finance clients. Scope, estimate, plan, and manage deliverables and timelines for clients' projects. Drive successful delivery of projects in partnership with consultants and⁄or project managers. Provide guidance, instruction, direction, and coaching to team members to ensure projects are executed timely and with quality. Ensure a strong relationship is built with clients; ensure clients see Kognitiv as a valuable partner to their business. Measure, support, and address client satisfaction; ensure escalations are addressed and mitigated in a timely manner. Ensure proper communication with leadership on all escalations. Implement and configure Workday solutions for a global customer base. Design, configure, test, and deploy business requirements across multiple Workday Financials while remaining agile and flexible to clients' changing needs. Assist management in monitoring and evaluating consultants' performance, providing feedback, facilitating training and development, and driving retention and engagement within the team. Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc). Act as a mentor and coach for less experienced team members. Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc). Work in a fast-paced environment that requires tasks to be completed quickly and accurately. Demonstrate Kognitiv's core value, "act like an owner", in all aspects of work. Qualifications 4+ years of Workday Finance experience in customer facing roles, such as consulting, project/program management, etc. Deep knowledge of Workday Core Financials/Security/Reporting as well as at least one additional module (Procurement, Suppliers, Expenses, Projects, FDM/Financial Accounting with Advanced Financial Reporting, Customers and Customer Billing, Education and Government, Prism, BIRT). Ability to be effectively and…