Offline Store Associate - Relationship Manager (Full Time/Part Time)

About Moomoo Canada Financial Inc. (MFC) Moomoo Canada Financial Inc. (MFC) is a subsidiary of FUTU Holdings Inc. (NASDAQ: FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the most trusted and innovative retail trading platforms, serving over 24 million active users worldwide. We offer an advanced, user-friendly trading platform for do-it-yourself traders, empowering them to take control of their financial futures. Having launched in Canada just over two years ago, MFC has experienced significant growth and success. Based in Toronto, with convenient access to the city’s Line 1 TTC subway, our new office boasts bright, open spaces and spectacular views of the city. As we continue to scale, we are seeking to expand our team with a dynamic, growth-mindset Investment Representative. At Moomoo Financial Canada Inc., we’re not just building a brokerage — we’re redefining how Canadians invest. As part of a global fintech leader, we equip investors with cutting-edge technology, market intelligence, and client experience that stands apart. Whether you’re new to investing or a seasoned trader, Moomoo offers the tools to trade smarter and grow faster. Role Overview (Part Time/Full Time. Rotating shifts including weekends) We are seeking a highly client-focused and sales-driven Offline Store Associate / Relationship Manager to join our retail store team. The primary focus of this role is to engage customers, promote our trading platform and products, acquire new clients, and achieve sales KPIs related to account openings and account funding. The role is also responsible for maintaining relationships with existing clients, supporting their product-use and account-funding needs, and delivering a high-quality in-store client experience. The ideal candidate is confident working directly with clients, proactive in identifying and pursuing sales opportunities, and knowledgeable about financial markets and investment products. Experience with equity and options trading, as well as CIRO registration as a Registered Representative, would be highly valued. Location: Markville Mall, Markham, ON or 95 Bloor Street West, Toronto, ON Key Responsibilities • Welcome and engage walk-in customers, understand their needs, and introduce the company's trading platform, products, and services. • Achieve assigned sales and client-acquisition KPIs, including new account openings and account funding. • Proactively acquire new clients through walk-in traffic, referrals, events, partnerships, community outreach, and other business-development activities. • Guide new clients through account opening, platform setup, app demonstrations, and product navigation. • Maintain and strengthen relationships with existing clients, follow up on their account-funding and product-use needs, and support client satisfaction, engagement, and retention. • Provide clear and accurate information about platform features, investment…