Online Firearm Specialist
PAL Management, Inc. · Pawn America Burnsville · United States · On-site
Posted Sep 30, 2026
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Description
Summary: Provide online customer service, list firearms and manage all firearm transfers in a timely manner.
Essential Duties and Responsibilities:
Clear firearms using safety first procedures
Accurately log firearms into and out of Federal Firearm License (FFL) logbook
Clean firearms and prep for photography
Photograph firearms for sale
Accurately price and list firearms for sale online
Discount aged inventory and re-list unsold items
Ship firearms to a validated FFL dealer through EZcheck
Responsible for transferring firearms out to stores
Manage customer emails and phone calls
Process money order payments, credit card payments, bank deposits and refunds
Other duties as assigned by upper management
Requirements
Qualifications:
Formal Education and Experience Requirement (Must meet one or more of the following requirements):
High School Diploma or GED
Knowledge:
Proficient in Microsoft Office Suite
Proficient on Apple/AOS systems
Multiple online sales software platforms – eBay, Amazon, etc.
Certificates, Licenses, Registrations:
Eligible to obtain any special state required licenses and/or certificates as required by law or the company
Must maintain eligibility to be a responsible person on FFL license
Physical Requirements:
Stand or sit (stationary position) 50% of day
Walk (move, traverse) 50% of day
Use hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position) 100% of day
Climb (stairs/ladders) or balance (ascend/descend, work atop, traverse) 20% of day
Stoop, kneel, crouch, or crawl (position self to, move) 30% of day
Talk/hear (communicate, detect, converse with, discern, convey, express oneself, exchange information) 100% of day
See (detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess) 100% of day
Taste/smell (detect, distinguish, determine) 100% of day
Pushing or pulling 20% of day
Reaching 20% of day
Repetitive Motion 20% of day
Lifting Requirements:
Medium Work: Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force constantly to move objects
PAL Management, Inc. offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.
Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), short- and long-term disability, subject to the eligibility requirements for each benefit plan.
PAL Management, Inc. is an Equal Opportunity Employer/Veterans/Disability.
Salary Description
$20-25
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