Onsite Supervisor

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring! We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice. We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world’s #1 job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market. 💼 This is a fixed-term contract position running through mid-January 2027. Working Hours: The role demands scheduling flexibility and adaptability to a rotating or variable shift. Candidates must be available for shifts that could include evenings and weekends to meet business needs. The Role Works primarily on-site at a customer’s facility in NJ 08810 , overseeing daily operations and ensuring seamless service delivery. This role may support a hub-managed account where recruiting occurs at the hub or client site. This role reports directly to the Onsite Manager or a Regional Manager and could be assigned to a shift or a specific portion of the business. Typically, the Onsite Supervisor relies on a supporting hub to fulfill recruiting needs. The scope of the position may vary depending on the customer size and scope of the account. What you’ll be doing Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position. Build and maintain good relationships at all levels of the customer’s organization and deliver world-class customer experience by handling all customer service inquiries, concerns, and issues and ensuring consistent quality. Provide and analyze reports on Indeed Flex bookings and other activities, supporting the implementation of new processes and procedures. Facilitate new hire recruitment, orientations and pre-training with Flexers for proper transition to assignment. Manage and oversee daily timekeeping process and reconciliation of time to ensure payroll and invoice accuracy. Play an integral role in managing all day-to-day operations, liaising between Indeed Flex’s internal stakeholders with frequent opportunities to work directly with our clients and Flexers. Perform quality control functions, such as tracking Flexer attendance, productivity, and overall job performance to ensure Customer Satisfaction (CSAT). Maintain compliance with Indeed Flex operations, systems, and employee record requirements, ensuring adherence to customer agreements for background checks, drug screening, billing, and other terms. Enter and maintain accurate and timely account and Flexer information in the operating system. Support Indeed Flex Safety requirements and participate in the customer’s safety program, ensuring employees follow safety…