Operational Program Manager, Office of Economic & Community Development

About Us Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers. Our incredible roster of global brands trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We're storytellers and brand engineers, and we love big ideas that serve a real purpose. Codeword is a remote-first agency, with physical offices in NYC and SF that we won’t make you visit. Be the organizational force behind big initiatives, keeping teams aligned, projects moving, and nothing falling through the cracks. About You: 5+ years of experience managing complex programs, projects, or operations Highly organized with exceptional attention to detail and follow-through Comfortable managing multiple workstreams, stakeholders, and shifting priorities A clear, confident communicator who knows how to keep teams aligned Proactive problem solver who can bring structure to ambiguity and anticipate what needs to happen next Experienced building project plans, trackers, processes, and executive-ready materials Proficiency with Google Workspace, including Gmail, Google Calendar, and Google Drive, with the ability to effectively manage communications, coordinate schedules, and organize documentation. About This Role: The Operations Program Manager will be the organizational force behind Google’s Economic & Community Development team, working closely with the Head of ECD and cross-functional teams to keep key initiatives moving. You’ll bring structure to complex programs, coordinate across regional and functional teams, and make sure the right people have the right information at the right time. From building project plans and preparing leadership materials to running meetings and improving processes, you’ll help turn priorities into action and keep things running smoothly behind the scenes. A big part of the role will be keeping everyone moving in the same direction day to day — you make sense of the nonsensical What You’ll Be Doing: Own project plans, timelines, milestones, and dependencies across ECD initiatives Coordinate cross-functional workstreams and keep projects moving toward deadlines Track action items, approvals, and deliverables and proactively follow up with stakeholders Gather and synthesize updates from regional and functional teams Create executive-ready briefing materials, presentations, agendas, and pre-reads Coordinate leadership meetings, business reviews, planning sessions, and offsites Maintain project trackers, documentation, dashboards, and other planning tools Build templates and repeatable processes that make teams more efficient and consistent Identify risks, roadblocks, and competing priorities before they impact delivery …