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Operations, Air Export

dsvas · Saint-Laurent, Quebec, CA, H4R 0S1 · Canada · On-site

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DSV – Global Transport and Logistics DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.    Location: CAN - Saint-Laurent, Rue Beaulac  Job Posting Title: Operations, Air Export  Time Type: Full Time     This posting is for an existing vacancy and not intended to create a talent pipeline SUMMARY  The primary function of the Operations air export is to process all shipments, coordinating the movement and monitoring while in route. The position requires handling of shipments from start to finish ensuring compliance with DSV policies as well as government regulations.   This role serves as the primary point of contact for customers and will provide the highest level of customer service and quality by efficiently processing all outbound requirements before or within agreed time frames.  Direct communication with customers, overseas offices, airlines , warehouses and truckers is required.   KEY DUTIES AND RESPONSIBILITIES •    Daily management and coordination of shipments  •    Establish and coordinate schedules with carriers and tender shipments •    Create, coordinate country specific documents •    Adhere to all domestic and international shipping regulations •    Track and trace all shipments  •    Prepare and publish reports, as requested •    Proactively identify problems and swiftly implement the appropriate solutions •    Confirm rates with carriers •    Responsible for cost containment of shipments, via accounting system •    Evaluate shipments, consolidate loads, select most cost-effective method of pick up and/or delivery  •    Ensure all DSV KPIs met throughout the movement of the shipment •    Lane analysis required on orders to select the most appropriate mode of transport within customer requirements  •    Daily Communication with customers on relevant issues and resolution •    Manage new account implementation from standard operating procedure to execution Quality, Health & Safety: •    Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location •    Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy. •    Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the…