Operations Delivery Manager
Nuvei · Sofia, Sofia City Province, Bulgaria · On-site
Pay: EUR 35,000 – 42,341 a year
Posted Sep 9, 2026
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The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.
Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!
Your Mission
The Operations Delivery Manager is based within our Account Operations team and reporting into the Senior Delivery Manager.
The Operations Delivery Manager will play a crucial role in overseeing and executing multiple clients focused projects within the account operation team.
The Operations Delivery Manager is responsible for planning, executing, and collaborating efficiently with internal and external stakeholders to define objectives, create proper project plans, monitor project progress, resolve any issues that may arise during the project lifecycle, and adhere to deadlines established.
The Operations Delivery Manager must be a strategic thinker who can influence others and successfully work and manage multiple tasks across several teams. This role requires strong organizational skills and a highly motivated candidate with proven experience managing complex projects from initiation to delivery.
The Operations Delivery Manager will be responsible for creating and presenting the project status to internal stakeholders and clients.
Customer experience is mandatory with strong communication skills and ability to thrive in a fast-paced environment.
Key Responsibilities
Be the main driver behind the execution of multiple complex clients’ projects.
Scope, create, plan, track and manage tasks against the plan.
Create and share project status update after every meeting.
Serve as a liaison between all internal and external teams, coordinate, and set up recurring meetings as required.
Monitor project timelines and deliverables against the plan, Identify and mitigate risks to ensure on-time completion.
Facilitate meetings and discussions using necessary tools to communicate goals, status updates, and blockers.
Communicate and present the project progress effectively to stakeholders at all levels, including management
Create lessons learned and ensure implementation.
Ability to work flexible hours to accommodate a global workforce.
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