Operations Lead - Seaport Square

WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. OBJECTIVE The Operations Lead is a member of the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. Operations Leader Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management Champion strong visual standards for the sales floor Support a safe work environment and efficient operation through strong stockroom standards and processes Business Leader Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized Demonstrate strong business acumen by leveraging metrics to support business-driving strategies Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests People Leader Leads by example and inspires staff in daily operations and guest experience. Directly oversee the Operations Associates; responsible for recruitment and development of talent Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader Flow Experience Leader Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed Execute company-level operation-focused directives, projects and initiatives, in partnership with management team, to achieve goals & KPI’s Opens and closes the store in accordance with back of house (BOH) standards OPERATIONS LEAD QUALIFICATIONS 2+ Years prior work experience in a client-centric, sales environment Proven leadership capabilities demonstrating…