Operations Manager

Lanes Group is a leading nationwide utility services provider with c.5000 dedicated employees. Our diverse subsidiaries drive our success across various sectors, contributing to a remarkable turnover of over £700 million. We are committed to excellence and innovation, ensuring we provide industry leading services to our clients and stakeholders. Join us to be part of a dynamic and growing team that values diversity and fosters professional growth. Department: Sapphire Utility Solutions, a Lanes Group Company specialise in multiple divisions. Yorkshire Water - WWSA provides essential wastewater services to millions of customers and businesses across Yorkshire. From managing sewerage networks to treating wastewater, protecting the environment, and maintaining reservoirs and catchments. The Team play a vital role in supporting communities across the region and are committed to sustainability, innovation, and customer service, investing in infrastructure and environmental improvements to create a thriving Yorkshire for generations to come. Purpose of the role: We are currently recruiting for an Operations Manager to provide strategic and operational leadership across multiple workstreams within our Yorkshire Water Delivery Frameworks. This role is accountable for the successful delivery of proactive wastewater maintenance programmes, alongside supporting Yorkshire Water's reactive response activities and resilience operations. You will play a key role in ensuring safety, compliance, operational performance, customer satisfaction, and service excellence across all areas of delivery. Working closely with Project Managers, Supervisors, and operational teams, you will drive continuous improvement, promote collaboration, and ensure the highest standards of operational delivery are achieved. About the role: Location: Bradford Role type: Permanent Hours: Monday to Friday, 42.5 hours per week Key Responsibilities: Programme & Delivery Oversight: Lead the planning and execution of wastewater maintenance programmes, ensuring delivery against time, cost, quality, safety, and compliance targets. Work closely with planning and operational teams to optimise resource allocation and scheduling across multiple concurrent projects. Support Yorkshire Water during periods of increased demand, coordinating resilience and reactive response activities to maintain service delivery. Ensure all works are delivered in accordance with client requirements, company procedures, and industry best practices. Monitor operational performance and implement improvements to drive efficiency, productivity, and customer satisfaction. Commercial & Financial Management: Manage operational budgets, ensuring cost-effective delivery and value for money. Work collaboratively with commercial teams to monitor performance, control operational costs, manage subcontractor expenditure, and support procurement activities. Drive a compliant and efficient operational…