Operations Manager
tollgroup · Moorebank, New South Wales, Australia · United Kingdom · On-site
Posted Oct 2, 2026
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About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.
Operations Manager – Moorebank, NSW
Job Description / The Role –
An exciting leadership opportunity exists for an experienced Operations Manager to lead a major transport operation supporting Primary Connect at Moorebank.
You will have overall responsibility for the day-to-day performance of the Moorebank operation, driving outcomes across safety, service delivery, customer satisfaction and financial performance. You'll lead a large and diverse workforce while partnering closely with customer stakeholders to deliver exceptional operational results.
This is more than an Operations Manager role. It's an opportunity to take charge of a large-scale, high-profile transport operation supporting one of Australia's leading supply chains, where your leadership will directly influence safety, service performance, customer outcomes and business growth.
This is a highly visible leadership position for someone who can balance operational excellence with people leadership, continuous improvement and commercial performance.
Key Responsibilities, but not limited to -
Lead all aspects of daily transport and distribution operations.
Drive safety, service and financial performance outcomes across the site.
Manage operational budgets, forecasting and profitability.
Build and maintain strong customer relationships with Primary Connect and Woolworths stakeholders.
Lead, coach and develop operational leaders and frontline teams.
Drive continuous improvement initiatives to improve productivity and service.
Ensure compliance with all legislative, customer and company requirements.
Manage labour planning, resource allocation and workforce performance.
Monitor operational KPIs and implement strategies to improve results.
Investigate service failures and implement corrective actions to prevent recurrence.
What We’re Looking for to Drive Success –
Significant leadership experience within transport, logistics or…