Operations Specialist

Responsibilities: Perform activities related to Risk & Control Framework such as control monitoring, review and testing; Manage Internal Events across Operations teams including escalation, root cause identification, business impact analysis and define/address action plans to avoid recurrencies; Register the Internal Events, Issues and Actions into Helios System and prepare the Closure Packs once steps are completed; Act as Third Party Engagement Management performing the oversight of the Operations Engagements in OneTPM system; Gather Metrics & Indicators from Operations teams, compile the data to be presented in the Local and Regional Forums (BCC and others); Business Management supporting FRP Process with the bottom-up and work force plan; Reconciliation production, breaks reporting, resolution monitoring, and monthly substantiation. Expected Skills: English – Advanced Level; Office Package – (Excel Advanced Level); Power BI; Programming (SQL, Pyhton, Access) Analytical thinking; Well Organized; Good communication skills; Teamwork Ability.