Operations Supervisor

Location Zip Code: 53151 Job Family: Operations Supervisors We are seeking a hard-working, innovative, detail-oriented and creative team player to join our leadership team! The Operations Supervisor leads a local field operations team with a focus on quality and service to ensure that our customers have a memorable experience. This is a full-time position located in the Milwaukee, WI .    What we offer:  ● Competitive annual salary $50,000-65,000 a year. ● Annual performance bonus  ● Yearly incentive trip  ● Company iPhone provided  ● Save money from driving our vehicle  ● Company gas card provided  ● Group Health, Dental, and Vision plans  ● Pet insurance, Life insurance, and EAP benefits  ● 401K with employer match up to 4%  ● Paid holidays and paid time off  ● Opportunity for advancement  ● Upbeat and exciting company culture and much more!  Responsibilities include:  ● Responsible for customer retention, employee retention and improving customer revenue for their assigned team  ● Meet requirements for personal service production  ● Continually monitor and balance labor utilization with production in order to optimize overall efficiencies  ● Manage payroll for all Service Professionals and Lead Service Professionals within the team  ● Strive to achieve high operational efficiency and effective labor management ● Growth and success of areas by ensuring safe and efficient delivery of quality services ● Execute plans for improvement of deficiencies identified by leadership for the team and report the progress  ● Meet KPI standards  ● Create a positive atmosphere of learning and growth for all Service Professionals ● Actively seeks opportunities to develop, improve and innovate themselves and their teams  ● Set and manage goals with Lead Service Professionals and Service Professionals to improve overall performance using performance dashboards and other tools ● Review Service Professional performance metrics with the Operations Manager ● Manage, maintain, and ensure the delivery of high-level service quality from your Service Professional  ● Deliver excellent customer service to potential and existing customers ● Perform pest control services for customers at their scheduled appointments and ensure all levers are utilized in order to ensure route completion  ● Collaborate with Operation Manager and Regional Trainer to support service standards and expectations in the field  ● Remain compliant with state and federal laws, regulations, and licensing. ● Obtain local and state licensing    Qualifications:  ● Excellent verbal, written, and communication skills  ● Interpersonal and collaboration skills  ● Strong analytical and problem-solving skills  ● Ability to analyze information and think systematically  ● Strong ability to lead and manage a team  ● Proficient with Google drive functions or related software  ● A US driver’s license that has been valid for a minimum of 3 years is required ● A clean driving record is required (no…