Operator

Overview CentraState Healthcare System, headquartered in Freehold, New Jersey, is a leading nonprofit healthcare provider dedicated to serving the community. Its comprehensive network includes CentraState Medical Center, a community-focused hospital, along with an ambulatory campus, two senior living facilities, three free-standing community health pavilions, and a charitable foundation. As the third-largest employer in Monmouth County, CentraState has earned repeated recognition as a Great Place to Work-Certified™ company, reinforcing its reputation as an exceptional workplace. CentraState Medical Center is currently seeking an Operator to support the Telecommunications department. This role is responsible for answering incoming calls to the switchboard and efficiently directing them to the appropriate departments. The Operator must remain prepared to manage emergency calls at any time, ensuring prompt and accurate communication across the organization. The work schedule is a required 4 shifts per week Sun - Wed 7am - 5pm Responsibilities Answers incoming calls in a professional manner and within four rings. Follows proper procedure in the event of a code or drill. Receives incoming calls and directs them to the appropriate location. Places outgoing toll calls, when necessary, following Medical Center and department policy. Performs job duties without close, and sometimes any supervision or detailed instructions. Qualifications High school diploma or equivalent required. Previous related experience preferred. Previous experience with computers, Excel and Word preferred. Must have a clear and pleasant speaking voice. Strong professional, organizational, and interpersonal skills to effectively relate with all members of the healthcare team. About Us CentraState Healthcare System, in partnership with Atlantic Health System, is a fully accredited, not-for-profit, community-based health system dedicated to providing comprehensive health services in central New Jersey. Beyond offering a wide range of advanced diagnostic and treatment options, CentraState is committed to being a valuable health partner, focusing on disease prevention, promoting healthy behaviors, and helping individuals of all ages live well. Located in Freehold, CentraState includes a 284-bed acute-care hospital, a dynamic health and wellness campus, two award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions. These pavilions offer primary care, specialty physician practices, and access to outpatient services such as lab work and physical therapy. CentraState is proud to be among the less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence five times. Additionally, it has been recognized as a Great Place to Work-Certified™ Company by Great Place to Work® for four consecutive years. Joining CentraState means becoming part of a pioneering healthcare…