Strategic Accounts Program Manager
Johnstone Supply LLC · TX-DALLAS US-TX-HOUSTON US-FL-JACKSONVILLE US-NC-FAYETTEVILLE, UNAVAILABLE, US · United States · On-site
Posted Jun 26, 2026
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Overview
Johnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.
Now is the best time to join Johnstone Supply . Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.
Responsibilities
To create and execute effective programs across the Johnstone Supply organization through collaboration, communication, analysis and training. To serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. Ensure all efforts align with the goals of the department and the Company strategy.
Collaborates with the Strategic Accounts Director on developing effective growth strategies through an understanding of distributor, customer, and Company expectations and capabilities.
Collaborate with the SA team to launch and execute new programs through the Distributors, by providing ongoing analysis, identifying opportunities for growth, and troubleshooting account issues
Understand company systems, technology and distributor operations to align the program with customer and distributor requirements
Meet regularly with accounts and distributors to drive momentum and engagement
Provide new ideas to improve and grow accounts
Partner with program operations to execute integrations, truck stocking and other operational systems
Collaborate with the products team to identify key sales initiatives to drive through accounts
Partner with marketing team to identify opportunities to drive marketing initiatives through accounts
Collaborate with eCommerce team to provide CX input, understand how the accounts can grow through use
Ongoing collaboration with vendor partners, understanding key product initiatives, the vendor’s goals and their engagement strategy with strategic accounts
Drive new Strategic Accounts programs through the Johnstone Supply distributors by reviewing opportunities with stores, introducing Account Representatives to stores, assisting in setting up Accounts in store systems, and providing program information and training to stores.
Drive Distributor implementation of Strategic Accounts programs by reviewing opportunities with stores, introducing key stakeholders, assist in setting up Accounts in store systems, and providing ongoing information and training to stores.
Contributes to the long-term growth and success…