OUTSIDE STAFF - NANCY LOPEZ

JOB SUMMARY This position provides a wide variety of golfing support services to District residents, guests and staff. Assists in the daily operations of Golf & Tennis. Provides a friendly, welcoming atmosphere which will encourage residents and guests to have an enjoyable and safe time. ESSENTIAL DUTIES AND RESPONSIBILITIES (Includes, but not limited to) Verify golfer identification and communicate staging information to golfers at time of check-in. Utilize Pace of Play Sheets to record number of golfers and car colors. Record start times using the computer system. Maintain Starter Shack in a clean, neat, and orderly fashion, including paperwork. Maintain and balance cash drawer. Observe golfers on the course to ensure proper behavior, etiquette, and respect of other golfers while on the course. Be alert to pace of play and communicate such with Starter. Patrol the golf course checking for any unusual conditions and report any emergency conditions accordingly. Inspect golf course checking tee markers, stakes, ropes, signage, and pin placements. Assist golfers with rental cars and clubs. Transfer rental clubs to and from storage. Maintain car and club rental log and check for proper identification when issuing rental clubs. Document and report any damage or problems with golf cars, clubs, or golf course. Respond to problems and medical emergencies. May provide informal assistance such as technical guidance and/or portfolio specific training to co-workers. Additional Performs other duties as assigned. May be expected to perform additional duties in an emergency. ESSENTIAL EXPECTATIONS OF PERFORMANCE AND BEHAVIOR (Includes, but not limited to) Cultivates and maintains effective working relations within the department, the District, as well as outside of the organization. Models behavior to the District Core Values at all times. Fosters a teamwork environment. MINIMUM EDUCATION AND EXPERIENCE High School Diploma and five (5) to ten (10) years of related experience and/or training; or equivalent combination of education and experience. MINIMUM CERTIFICATES, LICENSES, REGISTRATIONS Valid Florida Driver’s License required. All candidates and employees must successfully pass background screening. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (Includes, but not limited to) Knowledge Must have working knowledge of golf rules, etiquette, management practices and office procedures. Skills Excellent verbal and written communication, interpersonal, time management and problem-solving skills. Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook. Abilities Ability to read/write and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract,…