(Paralegal) Case Manager, Worker's Compensation

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. TELUS Health offers comprehensive services in absence, disability, and workers' compensation management, helping employers achieve improved health and productivity outcomes for their employees. Our services encompass absence reporting, proactive case management, and effective return-to-work support, covering a variety of employee health risks and conditions, whether related to physical, mental, social, or workplace health. With 2 million lives supported by our team, we are proud to be Canada's leader in this field and a significant growth engine for TELUS Health's continued expansion in the United States. Our industry-leading technology and highly skilled case management expertise help employees navigate the complexities of the health care system and remove barriers for returning to work. Additionally, our National Workers' Compensation team, comprised of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts, provides proactive, strategic guidance in all areas of employee health, safety, and wellbeing. This integrated approach enables our clients to achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees, while ensuring compliance with federal, state, and municipal regulations, as well as company-specific policies. Our Worker Compensation Case Managers are responsible for assisting employees and employers when the employee is off work, or at risk of being off work for either occupational or non-occupational health reasons. They assess any barriers to a successful and timely return-to-work and engage with stakeholders to implement strategies that address those identified barriers and support employees’ return to work or an appropriate alternative plan. Worker compensation Case Managers work with a talented and collaborative group of professionals, in a dynamic role that provides ongoing learning and career development opportunities in absence and disability management.   Responsibilities: Ensure the overall management of complex occupational injury cases for clients in a matrix team environment; Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance; Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process; Collaborate with stakeholders to develop strategies for…