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Parts Administrator

Altorfer CAT · East Peoria, IL, US · United States · On-site

Posted Sep 8, 2026

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Working Hours/Days Working Hours: 7:00 am – 4:00 pm Monday - Friday Overview This role has been created to enhance the customer experience from the perspective of a flawless idiology of receive it, stock-it, sell-it, and ensure our customer receives their solution deliver on time, correctly and greatfull they chose Altorfer Caterpillar. Basic Duties Customer and internal order tracking. Customer call routing Process vendors purchasing. Assist with customer parts counter sales pickup and bill payment. Manage cash transactions and accounting,balancing end of month. Contribute to the overall positive customer service of the front counter. Other duties as assigned Qualifications Previous parts counter selling or consulting experience a plus. Must be a self-starter with good time management, planning, and organizational skills with a commitment to detail. Must have a positive attitude and excellent customer service skills. Strong computer skills required and MUST have used programs such as: Word, Excel and Outlook, Microsoft Teams, Adobe Acrobat. Excellent communication skills (written, e-mail, and verbal) are necessary. Good phone answering skills: prior operator experience Must be able to handle general math calculations with money, weight measurement, volume, and distance. Able to lift 75 lbs. Must be able to work with minimal supervision. High School Diploma or equivalent is required. Altorfer Inc. offers an industry leading compensation and benefit package: Health, Dental, Vision, Disability, and Life Insurance 401(k) Paid Holidays Paid Parental Leave and Funeral Leave Paid Time Off: Prorated 80 hours of PTO + 1 Floating Holiday Education Assistance Personal Tool Insurance, and Safety Equipment Reimbursement Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection Payrate: Min: $23/hr. Max: $26/hr. Posted Min USD $23.00/Hr. Posted Max USD $26.00/Hr. Physical Requirements/Working Conditions This position works in both office and warehouse environments. May, on a continuous basis sit at a desk for long periods of time, answer phone calls and write or use a keyboard to communicate through email. May on a continuous basis, walk, bend and lift up to 75 pounds. The wearing of approved safety equipment (i.e. safety glasses with side shields and steel toe footwear) is required. Noise level in the office is usually low and the noise level in the warehouse may range from low to moderate. Must be flexible during peak season working overtime as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. All qualified applicants will receive…