Parts Person

Role: Parts Person Location: Chester-le-Street, DH2 1AQ Hours: 45 hours per week | between 07:30 and 17:00 Monday to Friday Salary: up to £34,000 pa DOE Are you organised, customer-focused, and ready to support a busy parts operation? We’re looking for a proactive and detail-oriented Parts Person to join our Aftermarket team! This is a varied role where you’ll assist with ordering and processing parts for engineers, depots, and contracts, while also supporting the Parts Advisor with sales and customer service. You’ll play a key part in keeping our operations running smoothly and efficiently. Key Responsibilities: Administer stock control for vans, site workshops, and contracts Process parts orders accurately and in a timely manner Assist with parts identification and warranty/returns processing Support the team with customer orders, backorders, and special deliveries Maintain a clean and organised work area Respond to customer needs professionally and efficiently Assist with audits and stock checks Operate within company guidelines and procedures Ideal Candidate: Proven administration and customer service experience Previous experience in workshop or parts control is desirable Knowledge of HGV, waste industry, or service centre environments is a bonus Able to work independently and as part of a team Strong communication and problem-solving skills Results-driven with the ability to stay focused under pressure Proficient in Microsoft Office (Word and Excel) Flexible and willing to work overtime when required Comfortable moving between office locations and occasionally entering/exiting vehicles If you’re ready to bring your skills to a team that keeps everything moving, we’d love to hear from you! We welcome applicants from all backgrounds. Even if you don't meet every requirement, we encourage you to apply. We value potential and are committed to supporting your development. We recognise the importance of flexibility and offer a range of flexible and hybrid working arrangements where the nature of the role and business needs allow. If you'd like to understand what options may be available for this position, please contact our Recruitment team. At Dennis Eagle, we are proud to be an equal opportunities employer and a Disability Confident organisation. We are committed to creating an inclusive workplace where everyone is treated with respect and has the opportunity to succeed. As part of this commitment, we guarantee an interview to disabled applicants who meet the minimum criteria for the role. If you require any adjustments during the recruitment process, please let us know and we'll be happy to support you. Why You'll Love Working Here 25 days' annual leave plus Bank Holidays (pro rata for part-time employees and employees working a 4-day week) Enhanced pension and life assurance: We contribute 5% of your salary into our pension scheme and provide life…